Dallas Customer Solutions and Case Studies

Local Towing Company
Duncanville, Texas

Problem: Multiple office locations in the same city need to be recorded in one convenient location. Secondary location has a front entrance and garage area that needs to be covered. Main location has multiple large parking/storage areas as well as the main office and lobby itself. Both video and audio need to be recorded for legal reasons to cover transaction between the company and the drivers as well as the company and the people returning to recover car impounds by the local police departments.

Solution: Server DVR with remote viewing and hybrid DVR/NVR recording. PTZ cameras doing automated touring as well as multiple fixed cameras watching various areas around the property. PTZs can be temporarily controlled to be repositioned to watch specific events and when the PTZ controller goes idle, the automated tour resumes. All PTZ controls and video feeds can be accessed though the Internet. PTZ tours will resume if users go idle, even remote users. No PTZ joysticks required remotely or locally. High powered audio added to office and transaction areas. Remote site has local IP server broadcasting 2 network based cameras across the company VPN. All cameras and audio are recorded in one location on a single system. Main system can record and playback all camera and audio records, including the cameras that are off site.

Local Pallet Company
Dallas, Texas

Problem: Large warehouse needs exterior surveillance of machinery and equipment as well as internal theft control. In addition, owners need to verify burglar alarm breach events remotely in order to dispatch local police.

Solution: Server DVR with remote viewing. 6 PTZ cameras doing automated touring as well as fixed cameras watching various areas around the property. PTZs can be temporarily controlled to be repositioned to watch specific events and when the PTZ controller goes idle, the automated tour resumes. All PTZ controls and video feeds can be accessed though the Internet. PTZ tours will resume if users go idle, even remote users. No PTZ joysticks required remotely or locally.

Local Police Department
Allen, Texas

Problem: Officers need an easy way to record audio and video in interview rooms and be able to export the data off in DVD format. The local courts have VCRs and DVD players, but most do not have computers for digital video playback. DVD needs to be compatible with standard home DVD players.

Solution: Server DVR with DVD burner with hybrid TV broadcast speed accelerated video recording, wide screen format. Slaved audio channels. Standard light switches outside of interview rooms modified with additional LED. Flipping the switch outside of the room, triggers the recording for audio and video in the associated interview room and toggles the LED to on, alerting the officer that recording is ok. After the fact, DVR can burn audio and video into standard DVD format for commercial home DVD players for evidence.

Local Church
Carrollton, Texas

Problem: Local church needs camera surveillance for parking lot vagrants, audio and video surveillance/archive of classroom events for legal reasons, and an easy way to open the church doors for events without having to give out keys to the building. In addition, the church has many, many unaccounted for keys that were given out previously.

Solution: Server DVR with combined video systems and access control system. Exterior cameras watch parking lots and 2 zoomed in cameras record license plates from the entrances. Internal classrooms are monitored with audio and video for archive reasons. Network based access control system monitors exterior doors and can be programmed to automatically lock and unlock doors on pre-designed schedules. Local automated dialer notifies a specific call list of personnel if power is lost to the church for more than a few minutes. Administration of the door system can be done across the internet, and authorized users can force an unlock of a given door remotely in special or emergency situations.

Residential Customer, Mike
Plano, Texas

Problem: Add camera coverage to a residential home, watching the exterior patio, driveway, alley, and street. Remote viewing is necessary for business trips and occasional access. Exterior areas are very dark at night. Static IP too expensive for customer to justify.

Solution: Standalone DVR with remote viewing, High resolution infrared cameras placed around the exterior of the house. Remote viewing configured with dynamic Internet. Personal information from this letter was withheld at customers request.

Local Strip Mall Management Company
Richardson, Texas

Problem: Add camera coverage of the main parking lots as well as license plate tags from entrances. Long cable runs across the entire strip center. Day and Night recording. Remote viewing of DVR from the main office.

Solution: Standalone DVR with remote viewing, cat-5 cabling with video baluns, high powered day/night c-mounts with large zoom lenses.

Local Condominiums
Dallas, Texas

Problem: Large condominium property needs exterior surveillance of property. Board members and local crime watch members need access to video feeds to "patrol" property. Local onsite property manager need a way to protect the main office and screen visitors.

Solution: Server based DVR hosting recording and remote viewing, 5.8 wireless Ethernet transmitter/receivers, video intercom system with access control door, wide dynamic light balancing cameras, and a burglar alarm system. Tight camera shots on all entrances for license plate recording. Cat5 cabling and video baluns for long range camera runs. Wireless Ethernet, high powered 5.8 wireless system to tie individual regions of the condominium sections to the main system. Armoured day night cameras with infrared used for covering dark areas. Wide dynamic range, light balancing cameras used to grab license plates at night time. Monitored burglar alarm added to office area and remote panic button pendants attached to system for emergency situations. Office personnel can trigger alarm from their necklace pendant without having to go to the panel itself. 1 way video, 2 way audio intercom system added to main office door. Office personnel can see who is at the door, talk to them over the intercom and remotely trigger the door strike to unlock the door and allow access to the office. Multiple power backups added through system.

Local Church
Plano, Texas

Problem: Local church runs a day time school. For legal reasons, church wants to archive audio and video events in the classrooms and around the school area. In addition, wants to give parents the ability to watch and hear their child remotely during school hours.

Solution: Server based DVR with remote audio and video capabilities. Standard dome cameras added to classrooms, hallways, and frequently traveled areas. High powered audio system extending out to 20 or 30 feet added to appropriate areas. System had to be able to support internet explorer based browsing (no additional software necessary for parents) as well broadcast audio and video feeds to potentially dozens or hundreds of simultaneous users. Camera system runs full time recording during school hours, and motion based recording during off hours. Remote viewing by parents is scheduled by time and is only accessible during school hours and only for public areas and the class room of the individual child. Parents are not allowed to just listen in/watch any random classroom.
System administrators and emergency personnel have remote access to audio and video feeds 24/7.

Local School
Plano, Texas

Problem: Local Montessori school needs audio and video surveillance for legal reasons. In addition, individual parents need to be given remote access to class rooms during school hours. Also, perimeter doors need to be regulated so that only authorized parents and personnel may access the site. Parents will not be allowed to enter the school after certain hours, even though they can unlock the main door during the day. Receptionist needs the ability to remotely unlock the main door for deliveries. Exterior doors remained locked from the outside during the at all times. Doors may be exited from the inside freely.

Solution: Server based DVR with access control system. DVR records audio and video events full time during school hours. During off hours, system reverts to motion only recording mode. High powered audio system extending out to 20 or 30 feet added to appropriate areas. System had to be able to support internet explorer based browsing (no additional software necessary for parents) as well broadcast audio and video feeds to potentially dozens or hundreds of simultaneous users.
Remote viewing by parents is scheduled by time and is only accessible during school hours and only for public areas and the class room of the individual child. Parents are not allowed to just listen in/watch any random classroom.
System administrators and emergency personnel have remote access to audio and video feeds 24/7. Perimeter doors are controlled by an access system and parents are given a card that will open the main door only during school hours. Authorized personnel have 24/7 access to all doors. Reception has remote button mounted in her desk that will release the lock at the main door for daily deliveries.

Local convenience store
Texas

Problem: Local convenience store needed to keep tabs on internal theft, shop lifting, and drive offs at the pumps. In addition, owner wanted remote access to the video feeds across the Internet.

Solution: Server based dvr with remote viewing tied in to a Point of Sale register monitoring system. A series of cameras watch the internal store, retail floor, stock areas, and gas pumps. Secondary series of cameras records license plates of cars at the gas pumps and entrance/exits. POS system records text data of all register transactions and overlays the transaction text from the register on top of the camera video signal feed. DVR also maintains a searchable, cross referenced index of POS data/Video data. Owner can search for things such as "no sale", find all transactions with that entry, and pull up the associated video for the transaction. DVR is remotely viewable across the internet, including the text overlaid live video feed of the register's text data.

Local High Profile Radio Station
Dallas, Texas

Problem: Add a camera security system to a high profile radio station. Multiple officers need access to live and recorded information. Remote viewing is a must. Inappropriate behavior in studio offices, as well as internal theft. Due to architecture, aesthetics is the utmost important.

Solution: PC based DVR with remote viewing and expanded storage. Tamperproof vandal domes, protective conduit and strategic camera placement.

Local Convention Center
Plano, Texas

Problem: Large convention center wants to upgrade their camera security. Internal theft through shipping/receiving docks as well as internal theft throughout the building. Connect DVR to the city network so that select city officials can review recordings.

Solution: PC based DVR with remote viewing, vandal proof interior domes.

Local Gun Club
Dallas, Texas

Problem: Needed camera surveillance within the main country club as well as additional surveillance in a remote range tucked away in the woods more than 1000 feet away. Large archive required as well as remote viewing of the recorded data.

Solution: PC based DVR with remote viewing, high powered directional wireless transmitter/receiver set. Demonstration required before sale.

 

Local Pallet Company
Irving, Texas

Problem: Camera surveillance needed for large warehouse. Internal and external theft. Large areas of coverage needed. Multiple officers need to be able to see live and recorded video across the company network.

Solution: PC based DVR with remote viewing. Multiple PTZ cameras with recording tours. Trenches through pavement/concrete to remote, free-standing poles and ground loop isolators. Remote PTZ control through the network.